“Online Shopping Portal” is a web-based application intended to provide automated solutions and services to the customer. Consider a Business organization that has all of its business through the internet i.e., WEBSITES. The Business Organization has its offices in a few states and normally use a courier facility to deliver the product. If possible home delivery is also possible.
This Business Organization mainly has two sectors first one is a sale which sells the product to the customer and the second is service which is provided to the customer. Retaining existing customers is also an important job of a company. Shop concentrates on the retention of customers by collecting all data from every interaction, every customer makes with a company from ‘all’ access points whether they are phone, mail, web or field. The company can then use this data for specific business purposes viz., marketing, service, support or sales. is basically the collection and distribution of “all” data to “all” areas of business.
The data can then help market the company, help up-sell to an existing customer, understand customers better so that customers can be given better service and allows them to interact with the company by whatever means they wish.
Diagrams and Table Needed for this Project are:
- Data Flow
- ER Diagram
- Schema Diagram
- Use Case Diagram
- Gantt Chart
- Test Case
